Administrative Office Procedures Coursework
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Administrative Office Procedures Certification
Course Duration: 12 hours - Requisition: 28 days
Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunication and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.
With our Administrative Office Procedures coursework, you will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations.
Administrative procedures are more than mundane policies. They are put in place to ensure the survival of the company in any event or situation. From catastrophes, to change, to basic day-to-day activities, administrative office procedures address them all when they are done correctly. Business continuity, succession planning, audit requirements, and recovery planning are all included in administrative procedures.
Successful succession planning develops a pool of talent so that there are more than enough qualified candidates to fill vacancies in leadership. This strategy requires recruiting qualified talent, creating a talent pool, and instilling loyalty in employees.
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.
Career Pathway
- Family Business Owner
- Consultant & Business Advisor
- Focus Group Analyst
- Franchise Owner
- Small Business Owner
- Solutions Manager
- Strategic Development Officer
- Venture Capitalist
- Manufacturer Executive
Assessment
- Case Study
- Multiple choice questions quiz
Benefits
- Gain quality workplace skills and experience to help launch your career.
- Develop work-related skills and experiences that are recognized by employers.
- Develop independence and confidence in an adult learning environment.
- Gain an insight into various industry areas to help you decide on a career pathway.
- Potentially gain recognition for prior learning for your previous study or work.
- High-quality course written by industry experts with easy to understand course content
- Course materials provided online with unlimited tutor support – no textbooks to buy
- Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
- Course may be tax deductible - see your tax advisor
Coursework Objectives
- Organize a binder
- Develop procedures
- Prepare checklists
- Understand succession planning
- Collect the correct tools
Course Contents
Administrative Skills
Module One: Getting Started
Coursework Objectives
Module Two: Why Your Office Needs Administrative Procedures
Business Continuity
Succession Planning
Internal and External Audit Requirements
Recovery Planning
Case Study
Module Two: Review Questions
Module Three: Gathering the Right Tools
Binder
Section Divider
Sheet Protectors
Cover to Cover Binders
Case Study
Module Three: Review Questions
Module Four: Identifying Procedures to Include
Tracking Tasks for Some Days
Reach Out to Other Employees for Feedback/Ideas
Write Down Daily Tasks
Keep Track Using a Spreadsheet
Case Study
Module Four: Review Questions
Module Five: Top Five Procedures to Record
Use a Template to Stay Consistent from Track to Track
Be as Detailed as Possible
Use Bullet Points Instead of Paragraphs
Ask Someone to Execute the Procedure
Case Study
Module Five: Review Questions
Module Six: What to Include in Your Binder (I)
Phone Etiquette
Business Writing
Effective Time Management
Creating Meeting Arrangements
Case Study
Module Six: Review Questions
Module Seven: What to Include in Your Binder (II)
Policy on Absences
Breaks
Salaries
Benefits
Case Study
Module Seven: Review Questions
Module Eight: Organizing Your Binder
Create a Table of Contents
List Each Section (e.g. Accounting)
List Procedures in that Section
Keep Binder Updated with any New Changes
Case Study
Module Eight: Review Questions
Module Nine: What Not to Include in the Procedure Guide
Passwords
Identify Other Confidential Information Via Your Employer
Store Information in a Separate Folder Outside of the Guide
Find a Secure Location to Store
Case Study
Module Nine: Review Questions
Module Ten: Share Office Procedure Guide
Give Guide to Boss/Executive to Review
Inform Office Personnel of Procedure Guide
Place Guide in a Visible Area
Allow Office Personnel to Express Improvements/Updates if Needed
Case Study
Module Ten: Review Questions
Module Eleven: Successfully Executing the Guide
Create a One Hour Meeting/Seminar for Employees
Stay Consistent with Procedures
Make Employees Aware of any Updated Changes
Keep Open to Improvements
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Course curriculum
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1
Module 01
- Administrative Office Procedures Getting Started
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2
Module 02
- Administrative Office Procedures Why Your Office Needs Administrative Procedures
- Administrative Office Procedures Case Study Module 02
- Administrative office procedures Module 02 Quiz
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3
Module 03
- Administrative Office Procedures Gathering the Right Tools
- Administrative Office Procedures Case Study Module 03
- Administrative office procedures Module 03 Quiz
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4
Module 04
- Administrative Office Procedures Identifying Procedures to Include
- Administrative Office Procedures Case Study Module 04
- Administrative office procedures Module 04 Quiz
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5
Module 05
- Administrative Office Procedures Top Five Procedures to Record
- Administrative Office Procedures Case Study Module 05
- Administrative office procedures Module 05 Quiz
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6
Module 06
- Administrative Office Procedures What to Include in Your Binder I
- Administrative Office Procedures Case Study Module 06
- Administrative office procedures Module 06 Quiz
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7
Module 07
- Administrative Office Procedures What to Include in Your Binder II
- Administrative Office Procedures Case Study Module 07
- Administrative office procedures Module 07 Quiz
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8
Module 08
- Administrative Office Procedures Organizing Your Binder
- Administrative Office Procedures Case Study Module 08
- Administrative office procedures Module 08 Quiz
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9
Module 09
- Administrative Office Procedures What Not to Include in the Procedure Guide
- Administrative Office Procedures Case Study Module 09
- Administrative office procedures Module 09 Quiz
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10
Module 10
- Administrative Office Procedures Share Office Procedure Guide
- Administrative Office Procedures Case Study Module 10
- Administrative office procedures Module 10 Quiz
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11
Module 11
- Administrative Office Procedures Successfully Executing the Guide
- Administrative Office Procedures Case Study Module 11
- Administrative office procedures Module 11 Quiz
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12
Module 12
- Administrative Office Procedures Wrapping Up
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13
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$199.00