Anger Management Skills Coursework


Anger Management Skills Certification

Course Duration: 12 hours - Requisition: 28 days

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one's life. Without control you are putting limits on what you can accomplish in your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management coursework will help teach participants how to identify their anger triggers and what to do when they get angry.

Understanding Anger

Before we discuss specific anger management strategies, it is helpful to first understand the nature of anger. While most are familiar with this emotion, not everyone is aware of its underlying dynamics. In this module, we will discuss the cycle of anger, the fight or flight response, and common myths about anger.

The Cycle of Anger

Anger is a natural emotion that usually stems from perceived threat or loss. It’s a pervasive emotion; it affects our body, thoughts, feelings, and behavior. Anger is often described in terms of its intensity, frequency, duration, threshold, and expression.

Anger typically follows a predictable pattern: a cycle. Understanding the cycle of anger can help us understand our own anger reactions, and those of others. It can also help us in considering the most appropriate response.

Career Pathway 

  • Family Business Owner
  • Small Business Owner
  • Solutions Manager
  • Strategic Development Officer
  • HR Management


  • Case Study
  • Multiple choice questions quiz


  • Gain quality workplace skills and experience to help launch your career.
  • Develop work-related skills and experiences that are recognized by employers. 
  • Develop independence and confidence in an adult learning environment. 
  • Gain an insight into various industry areas to help you decide on a career pathway. 
  • Potentially gain recognition for prior learning for your previous study or work.
  • High-quality course written by industry experts with easy to understand course content
  • Course materials provided online with unlimited tutor support – no textbooks to buy
  • Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
  • Course may be tax deductible - see your tax advisor

Workshop Objectives:

  • Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
  • Know common anger myths and their factual refutations.
  • Know the helpful and unhelpful ways of dealing with anger.
  • Understand the difference between objective and subjective language.
  • Know tips in identifying the problem.
  • Express a feeling or position using I-messages.
  • Negotiation and solution-building.
  • Reflect on one’s hot buttons and personal anger dynamics.
  • Learn and practice de-escalation techniques.

Course Contents

Personal Development

Module One: Getting Started

Coursework Objectives

Pre-Assignment Review

Module Two: Understanding Anger

The Cycle of Anger

Understanding Fight or Flight

Common Myths about Anger

Case Study

Module Two: Review Questions

Module Three: Do’s and Don’ts

Unhelpful Ways of Dealing with Anger

Helpful Ways of Dealing with Anger

Case Study

Module Three: Review Questions

Module Four: Gaining Control

A Word of Warning

Using Coping Thoughts

Using Relaxation Techniques

Blowing Off Some Steam

Case Study

Module Four: Review Questions

Module Five: Separate the People from the Problem

Objective vs. Subjective Language

Identifying the Problem

Using “I” Messages

Case Study

Module Five: Review Questions

Module Six: Working on the Problem

Using Constructive Disagreement

Negotiation Tips

Building Consensus

Identifying Solutions

Case Study

Module Six: Review Questions

Module Seven: Solving the Problem

Choosing a Solution

Making a Plan

Getting it Done

Case Study

Module Seven: Review Questions

Module Eight: A Personal Plan

Understanding Hot Buttons

Identifying Your Hot Buttons

A Personal Anger Log

Case Study

Module Eight: Review Questions

Module Nine: The Triple A Approach




Case Study

Module Nine: Review Questions

Module Ten: Dealing with Angry People

Understanding the Energy Curve

De-escalation Techniques

When to Back Away and What to Do Next

Case Study

Module Ten: Review Questions

Module Eleven: Pulling It All Together

Process Overview

Putting It into Action

Case Study

Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Course curriculum

  • 1
    Module 01
    • Anger Management Getting Started
  • 2
    Module 02
    • Anger Management Understanding Anger
    • Anger Management Case Study Module 02
    • Anger Management Module 02 Quiz
  • 3
    Module 03
    • Anger Management Do’s and Don’ts
    • Anger Management case Study Module 03
    • Anger Management Module 03 Quiz
  • 4
    Module 04
    • Anger Management Gaining Control
    • Anger Management Case Study Module 04
    • Anger Management Module 04 Quiz
  • 5
    Module 05
    • Anger Management Separate the People from the Problem
    • Anger Management Case Study Module 05
    • Anger Management Module 05 Quiz
  • 6
    Module 06
    • Anger Management Working on the Problem
    • Anger Management Case Study Module 06
    • Anger Management Module 06 Quiz
  • 7
    Module 07
    • Anger Management Solving the Problem
    • Anger Management Case Study Module 07
    • Anger Management Module 07 Quiz
  • 8
    Module 08
    • Anger Management A Personal Plan
    • Anger Management Case Study Module 08
    • Anger Management Module 08 Quiz
  • 9
    Module 09
    • Anger Management The Triple A Approach
    • Anger Management Case Study Module 09
    • Anger Management Module 09 Quiz
  • 10
    Module 10
    • Anger Management Dealing with Angry People
    • Anger Management Case Study Module 10
    • Anger Management Module 10 Quiz
  • 11
    Module 11
    • Anger Management Pulling It All Together
    • Anger Management Case Study Module 11
    • Anger Management Module 11 Quiz
  • 12
    Module 12
    • Anger Management Wrapping Up
  • 13
    Rate Anger Management Course
    • Rate Anger Management Course

Our courses can be used to turn your career towards a new direction

Those who have completed courses in fields unrelated to their careers show an open and interested mind, an enthusiastic attitude and a lust for life.

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