Delivering Constructive Criticism is one of the most challenging things for anyone. Through this coursework participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way.

Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

Career Pathway 

• Family Business Owner
• Manager/ Supervisor
• Consultant & Business Advisor
• Focus Group Analyst
• Franchise Owner
• Small Business Owner
• Solutions Manager
• Strategic Development Officer
• Manufacturer Executive

Assessment

• Case Study
• Multiple choice questions quiz

Benefits

• Gain quality workplace skills and experience to help launch your career.
• Develop work-related skills and experiences that are recognized by employers. 
• Develop independence and confidence in an adult learning environment. 
• Gain an insight into various industry areas to help you decide on a career pathway. 
• Potentially gain recognition for prior learning for your previous study or work.
• High-quality course written by industry experts with easy to understand course content
• Course materials provided online with unlimited tutor support – no textbooks to buy
• Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
• Course may be tax deductible - see your tax advisor

Coursework Objectives:

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and certain actions can negatively impact the effects of the session
• Recognize the importance of setting goals and the method used to set them
• Uncover the best techniques for following up with the employee after the session