Facilitation is often referred to as the new cornerstone of manage­ment philosophy. With its focus on fairness and creating an easy decision-making process. Creating a comfortable environment through better facilitation will give you a better understanding of what a good facilitator can do to improve any meeting or gathering.

The Facilitation Skills coursework can help any organization make better decisions. This coursework will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have participants on the road to becoming great facilitators themselves.

Career Pathway 

• Family Business Owner
• Consultant & Business Advisor
• Focus Group Analyst
• Franchise Owner
• Marketing Manager
• Small Business Owner
• Solutions Manager
• Strategic Development Officer
• Venture Capitalist
• Manufacturer Executive

Assessment

• Case Study
• Multiple choice questions quiz

Benefits

• Gain quality workplace skills and experience to help launch your career.
• Develop work-related skills and experiences that are recognized by employers. 
• Develop independence and confidence in an adult learning environment. 
• Gain an insight into various industry areas to help you decide on a career pathway. 
• Potentially gain recognition for prior learning for your previous study or work.
• High-quality course written by industry experts with easy to understand course content
• Course materials provided online with unlimited tutor support – no textbooks to buy
• Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
• Course may be tax deductible - see your tax advisor

Coursework Objectives:

• Define facilitation and identify its purpose and benefits.
• Clarify the role and focus of a facilitator.
• Differentiate between process and content in the context of a group discussion.
• Provide tips in choosing and preparing for facilitation.
• Identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing.
• Identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution.
• Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
• Define what interventions are, when they are appropriate and how to implement them.