Negotiation Skills Coursework
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Negotiation Skills Certification
Course Duration: 12 hours - Requisition: 28 days
Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this coursework participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills coursework will give participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
Career Pathway
- Family Business Owner
- Consultant & Business Advisor
- Focus Group Analyst
- Franchise Owner
- Inventor
- Small Business Owner
- Solutions Manager
- Strategic Development Officer
- Venture Capitalist
- Manufacturer Executive
Assessment
- Case Study
- Multiple choice questions quiz
Benefits
- Gain quality workplace skills and experience to help launch your career.
- Develop work-related skills and experiences that are recognized by employers.
- Develop independence and confidence in an adult learning environment.
- Gain an insight into various industry areas to help you decide on a career pathway.
- Potentially gain recognition for prior learning for your previous study or work.
- High-quality course written by industry experts with easy to understand course content
- Course materials provided online with unlimited tutor support – no textbooks to buy
- Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
- Course may be tax deductible - see your tax advisor
Coursework Objectives:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
Course Contents
Career Development
Module One: Getting Started
Coursework Objectives
Module Two: Understanding Negotiation
Types of Negotiations
The Three Phases
Skills for Successful Negotiating
Case Study
Module Three: Getting Prepared
Establishing Your WATNA and BATNA
Identifying Your WAP
Identifying Your ZOPA
Personal Preparation
Case Study
Module Four: Laying the Groundwork
Setting the Time and Place
Establishing Common Ground
Creating a Negotiation Framework
The Negotiation Process
Case Study
Module Five: Phase One — Exchanging Information
Getting Off on the Right Foot
What to Share
What to Keep to Yourself
Case Study
Module Six: Phase Two — Bargaining
What to Expect
Techniques to Try
How to Break an Impasse
Case Study
Module Seven: About Mutual Gain
Three Ways to See Your Options
About Mutual Gain
Creating a Mutual Gain Solution
What Do I Want?
What Do They Want?
What Do We Want?
Case Study
Module Eight: Phase Three — Closing
Reaching Consensus
Building an Agreement
Setting the Terms of the Agreement
Case Study
Module Nine: Dealing with Difficult Issues
Being Prepared for Environmental Tactics
Dealing with Personal Attacks
Controlling Your Emotions
Deciding When It’s Time to Walk Away
Case Study
Module Nine: Review Questions
Module Ten: Negotiating Outside the Boardroom
Adapting the Process for Smaller Negotiations
Negotiating via Telephone
Negotiating via Email
Case Study
Module Ten Review Question
Module Eleven: Negotiating on Behalf of Someone Else
Choosing the Negotiating Team
Covering All the Bases
Dealing with Tough Questions
Case Study
Module Twelve: Wrapping Up
Words from the Wise
Course curriculum
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1
MODULE 01
- Negotiation Skills Getting Started
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2
MODULE 02
- Negotiation Skills Understanding Negotiation
- Negotiation Skills Case Study Module 02
- Negotiation Skills Module 02 Quiz
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3
MODULE 03
- Negotiation Skills Getting Prepared
- Negotiation Skills Case Study Module 03
- Negotiation Skills Module 03 Quiz
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4
MODULE 04
- Negotiation Skills Laying the Groundwork
- Negotiation Skills Case Study Module 04
- Negotiation Skills Module 04 Quiz
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5
MODULE 05
- Negotiation Skills Phase One — Exchanging Information
- Negotiation Skills Case Study Module 05
- Negotiation Skills Module 05 Quiz
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6
MODULE 06
- Negotiation Skills Phase Two — Bargaining
- Negotiation Skills Case Study Module 06
- Negotiation Skills Module 06 Quiz
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7
MODULE 07
- Negotiation Skills About Mutual Gain
- Negotiation Skills Case Study Module 07
- Negotiation Skills Module 07 Quiz
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8
MODULE 08
- Negotiation Skills Phase Three — Closing
- Negotiation Skills Case Study Module 08
- Negotiation Skills Module 08 Quiz
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9
MODULE 09
- Negotiation Skills Dealing with Difficult Issues
- Negotiation Skills Case Study Module 09
- Negotiation Skills Module 09 Quiz
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10
MODULE 10
- Negotiation Skills Negotiating Outside the Boardroom
- Negotiation Skills Case Study 10
- Negotiation Skills Module 10 Quiz
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11
MODULE 11
- Negotiation Skills Negotiating on Behalf of Someone Else
- Negotiation Skills Case Study Module 11
- Negotiation Skills Module 11 Quiz
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12
Module 12
- Negotiation Skills Wrapping it Up
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13
Rate Negotiation Skills Course
- Rate Negotiation Skills Course
Our courses can be used to turn your career towards a new direction
Those who have completed courses in fields unrelated to their careers show an open and interested mind, an enthusiastic attitude and a lust for life.
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$199.00