Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this coursework participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. 

The Negotiation Skills coursework will give participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Career Pathway 

• Family Business Owner
• Consultant & Business Advisor
• Focus Group Analyst
• Franchise Owner
• Inventor
• Small Business Owner
• Solutions Manager
• Strategic Development Officer
• Venture Capitalist
• Manufacturer Executive

Assessment

• Case Study
• Multiple choice questions quiz

Benefits

• Gain quality workplace skills and experience to help launch your career.
• Develop work-related skills and experiences that are recognized by employers. 
• Develop independence and confidence in an adult learning environment. 
• Gain an insight into various industry areas to help you decide on a career pathway. 
• Potentially gain recognition for prior learning for your previous study or work.
• High-quality course written by industry experts with easy to understand course content
• Course materials provided online with unlimited tutor support – no textbooks to buy
• Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
• Course may be tax deductible - see your tax advisor

Coursework Objectives: 

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach consensus and set the terms of agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems
• Negotiate on behalf of someone else