Sales Fundamentals Coursework
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Sales Fundamentals Certification
Course Duration: 12 hours - Requisition: 28 days
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.
The Sales Fundamentals coursework will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Participants will become more confident, handle objections, and learning how to be a great closer.
Career Pathway
- Family Business Owner
- Franchise Owner
- Small Business Owner
- Entertainment Manager
- Travel Manager
- Sales Manager
Assessment
- Case Study
- Multiple choice questions quiz
Benefits
- Gain quality workplace skills and experience to help launch your career.
- Develop work-related skills and experiences that are recognized by employers.
- Develop independence and confidence in an adult learning environment.
- Gain an insight into various industry areas to help you decide on a career pathway.
- Potentially gain recognition for prior learning for your previous study or work.
- High-quality course written by industry experts with easy to understand course content
- Course materials provided online with unlimited tutor support – no textbooks to buy
- Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
- Course may be tax deductible - see your tax advisor
Coursework Objectives:
- Understand the language of sales
- Prepare for a sales opportunity
- Begin the discussion on the right foot
- Make an effective pitch
- Handle objections
- Seal the deal
- Follow up on sales
- Set sales goals
- Manage sales data
- Use a prospect board
Course Contents
Sales and Marketing
Module One: Getting Started
Coursework Objectives
Module Two: Understanding the Talk
Types of Sales
Common Sales Approaches
Glossary of Common Terms
Case Study
Module Two: Review Questions
Module Three: Getting Prepared to Make the Call
Identifying Your Contact Person
Performing a Needs Analysis
Creating Potential Solutions
Case Study
Module Three: Review Questions
Module Four: Creative Openings
A Basic Opening for Warm Calls
Warming up Cold Calls
Using the Referral Opening
Case Study
Module Four: Review Questions
Module Five: Making Your Pitch
Features and Benefits
Outlining Your Unique Selling Position
The Burning Question That Every Customer Wants Answered
Case Study
Module Five: Review Questions
Module Six: Handling Objections
Common Types of Objections
Basic Strategies
Advanced Strategies
Case Study
Module Six: Review Questions
Module Seven: Sealing the Deal
Understanding When It’s Time to Close
Powerful Closing Techniques
Things to Remember
Case Study
Module Seven: Review Questions
Module Eight: Following Up
Thank You Notes
Resolving Customer Service Issues
Staying in Touch
Case Study
Module Eight: Review Questions
Module Nine: Setting Goals
The Importance of Sales Goals.
Setting SMART Goals
Case Study
Module Nine: Review Questions
Module Ten: Managing Your Data
Choosing a System That Works for You
Using Computerized Systems
Using Manual Systems
Case Study
Module Ten: Review Questions
Module Eleven: Using a Prospect Board
The Layout of a Prospect Board
How to Use Your Prospect Board
A Day in the Life of Your Board
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Words from the Wise
Course curriculum
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1
Module 01
- Sales Fundamentals Getting Started
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2
Module 02
- Sales Fundamentals Understanding the Talk
- Sales Fundamentals Case Study Module 02
- Sales Fundamentals Module 02 Quiz
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3
Module 03
- Sales Fundamentals Getting Prepared to Make the Call
- Sales Fundamentals Case Study Module 03
- Sales Fundamentals Module 03 Quiz
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4
Module 04
- Sales Fundamentals Creative Openings
- Sales Fundamentals Case Study Module 04
- Sales Fundamentals Module 04 Quiz
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5
Module 05
- Sales Fundamentals Making Your Pitch
- Sales Fundamentals Case Study Module 05
- Sales Fundamentals Module 05 Quiz
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6
Module 06
- Sales Fundamentals Handling Objections
- Sales Fundamentals Case Study Module 06
- Sales Fundamentals Module 06 Quiz
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7
Module 07
- Sales Fundamentals Sealing the Deal
- Sales Fundamentals Case Study Module 07
- Sales Fundamentals Module 07 Quiz
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8
Module 08
- Sales Fundamentals Following Up
- Sales Fundamentals Case Study Module 08
- Sales Fundamentals Module 08 Quiz
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9
Module 09
- Sales Fundamentals Setting Goals
- Sales Fundamentals Case Study Module 09
- Sales Fundamentals Module 09 Quiz
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10
Module 10
- Sales Fundamentals Managing Your Data
- Sales Fundamentals Case Study Module 10
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11
Module 11
- Sales Fundamentals Using a Prospect Board
- Sales Fundamentals Case Study Module 11
- Sales Fundamentals Module 11 Quiz
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12
Module 12
- Sales Fundamentals Wrapping Up
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13
Sales Fundamentals eBook
- Sales Fundamentals - eBook
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14
Rate Sales Fundamentals Course
- Rate Sales Fundamentals Course
Our courses can be used to turn your career towards a new direction
Those who have completed courses in fields unrelated to their careers show an open and interested mind, an enthusiastic attitude and a lust for life.
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$199.00