Social Intelligence Coursework


Social Intelligence Certification

Course Duration: 12 hours - Requisition: 28 days

Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations. 

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give participants the advantage in their interactions. Social interactions are a two-way street, know the rules of the road!

Career Pathway 

  • Family Business Owner
  • Consultant & Business Advisor
  • Facilitator
  • Coach
  • Trainer
  • Mediator
  • Community Leader
  • Communication Manager
  • Small Business Owner


  • Case Study
  • Multiple choice questions quiz


  • Gain quality workplace skills and experience to help launch your career.
  • Develop work-related skills and experiences that are recognized by employers. 
  • Develop independence and confidence in an adult learning environment. 
  • Gain an insight into various industry areas to help you decide on a career pathway. 
  • Potentially gain recognition for prior learning for your previous study or work.
  • High-quality course written by industry experts with easy to understand course content
  • Course materials provided online with unlimited tutor support – no textbooks to buy
  • Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
  • Course may be tax deductible - see your tax advisor

Coursework Objectives: 

  • Be aware of our own behaviors
  • Learn to be empathetic with others
  • Know tools for active listening
  • Effectively communicate interpersonally
  • Recognize various social cues
  • Determine appropriate conversation topics
  • Know various forms of body language

Course Contents

Personal Development

Module One: Getting Started

Coursework Objectives

Module Two: Increase Your Self Awareness

Remove or Limit Self-Deception

Ask For Feedback

Be Open to Change

Reflect On Your Actions

Case Study

Module Two: Review Questions

Module Three: The Keys to Empathy

Listening and Paying Attention

Don’t Judge

Shift Your View

Don’t Show Fake Emotions

Case Study

Module Three: Review Questions

Module Four: Active Listening


Don’t Jump to Conclusions

Shift Your Focus

Don’t Discount Feelings

Case Study

Module Four: Review Questions

Module Five: Insight on Behavior


Facts vs. Emotions

Online Communication

Listen and Watch More

Case Study

Module Five: Review Questions

Module Six: Communication

Give Respect and Trust

Be Consistent

Always Keep Your Cool 

Observing Body Language

Case Study

Module Six: Review Questions

Module Seven: Social Cues (I)

Recognize Social Situations

The Eyes Have It

Non-Verbal Cues

Verbal Cues

Case Study

Module Seven: Review Questions

Module Eight: Social Cues (II)

Spectrum of Cues

Review and Reflect

Being Adaptable and Flexible

Personal Space

Case Study

Module Eight: Review Questions

Module Nine: Conversation Skills

Current Events

Conversation Topics

Cues to Watch For

Give People Your Attention

Case Study

Module Nine: Review Questions

Module Ten: Body Language

Be Aware of Your Movements

It’s Not What You Say – It’s How You Say It

Open vs. Closed Body Language

Communicate with Power

Case Study

Module Ten: Review Questions

Module Eleven: Building Rapport

Take the High Road

Forget About Yourself

Remembering People

Ask Good Questions

Case Study

Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Lessons Learned

Course curriculum

  • 1
    MODULE 01
    • Social Intelligence Getting Started
  • 2
    MODULE 02
    • Social Intelligence Increase Your Self Awareness
    • Social Intelligence Case Study Module 02
    • Social Intelligence Module 02 Quiz
  • 3
    MODULE 03
    • Social Intelligence The Keys to Empathy
    • Social Intelligence Case Study Module 03
    • Social Intelligence Module 03 Quiz
  • 4
    MODULE 04
    • Social Intelligence Active Listening
    • Social Intelligence Case Study Module 04
    • Social Intelligence Module 04 Quiz
  • 5
    MODULE 05
    • Social Intelligence Insight on Behavior
    • Social Intelligence Case Study Module 05
    • Social Intelligence Module 05 Quiz
  • 6
    MODULE 06
    • Social Intelligence Communication
    • Social Intelligence Case Study Module 06
    • Social Intelligence Module 06 Quiz
  • 7
    MODULE 07
    • Social Intelligence Social Cues (I)
    • Social Intelligence Case Study Module 07
    • Social Intelligence Module 07 Quiz
  • 8
    MODULE 08
    • Social Intelligence Social Cues (II)
    • Social Intelligence Case Study Module 08
    • Social Intelligence Module 08 Quiz
  • 9
    MODULE 09
    • Social Intelligence Conversation Skills
    • Social Intelligence Case Study Module 09
    • Social Intelligence Module 09 Quiz
  • 10
    MODULE 10
    • Social Intelligence Body Language
    • Social Intelligence Case Study 10
    • Social Intelligence Module 10 Quiz
  • 11
    MODULE 11
    • Social Intelligence Building Rapport
    • Social Intelligence Case Study Module 11
    • Social Intelligence Module 11 Quiz
  • 12
    Module 12
    • Social Intelligence Wrapping it Up
  • 13
    Rate Social Intelligence Course
    • Rate Social Intelligence Course

Our courses can be used to turn your career towards a new direction

Those who have completed courses in fields unrelated to their careers show an open and interested mind, an enthusiastic attitude and a lust for life.

Do You Have Any Questions?

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